Independent worker
Create a moderated service profile, show verified qualifications and remain responsible for your own agreements, screening, insurance, tax and service delivery.
Create or manage my listingOne clear place to begin
Get into the platform, understand your role and find the tools that support your work
This area supports Smiling Monad staff, people preparing to join the team, independent workers and external providers. Your relationship is kept clear so participants and families understand who employs, supervises and remains accountable for each service.
Kieron — start here
Your invitation and work are waiting in the same account
Recover the existing account rather than making another one. A duplicate can split Circle invitations, permissions, training and work history.
- 1
Work out which security has been forgotten
The Smiling Monad account uses an email and password. The PIN used to unlock a phone or computer belongs to that device. They are not the same.
- 2
Recover the existing Smiling Monad account
Enter the email originally used for the invitation. The platform sends a secure recovery link without revealing whether another person has an account.
Send recovery link - 3
Return to the Circle
Once signed in, Ben can confirm the correct email, re-send the Circle invitation if needed and connect the Support Services job to Kieron’s role.
Open my Circles
Smiling Monad staff menu
Everything needed to do the work properly
These pathways lead into the shared Smiling Monad platform. Participant information remains inside authorised Circles and secure work records rather than on this page.
Smiling Monad staff
My work and support tools
Open shifts, handovers, notes, reports, invoicing, worker responsibilities and the people you support.
Open worker workspaceProfile and compliance
Keep evidence current
Review your public profile, role requirements, screening, insurance, first aid, training and renewal actions.
Open my profileLearning and induction
Training Centre
Complete Smiling Monad induction, app practice, disability and aged-care learning, and role-specific training.
Open trainingTeamwork
Circle responsibilities
See agreed jobs, owners, meetings, communication and follow-up inside the correct Circle of Support.
Open Circle jobsChoose your relationship
Workers and providers remain visible without being made to look the same
Smiling Monad employment, affiliation and independent directory participation are different relationships. The website labels and ranks them transparently.
External support provider
Publish an approved organisation profile, respond to enquiries and connect with the wider community without being presented as Smiling Monad staff.
Manage provider listingProspective Smiling Monad worker
Learn how employment, induction, compliance, supervision, participant-specific approval and staff recommendations work.
Ask about joining the team